Starbucks gift cards go offline
By Sophia Bates, Assistant News Editor, and Mary-Ellen Davis, News Editor
Photo by Sophia Bates/ The Towerlight
The Towson University on-campus Starbucks posted a sign outside its entrance saying that Starbucks gift cards were offline Monday after community members were not able to scan their cards.
“We are accepting: Cash, Credit, and meal plans ONLY,” the sign read. “We apologize for any inconvenience.”
Juniors Chye Guasa and Zia de Jesus, who both live off campus, were disappointed when the store would not accept their gift cards.
“We go here, I’m pretty sure 3-4 times a week,” Guasa said. “Usually we get it before class.”
De Jesus felt it was simply an unfortunate situation.
“It’s the first day of school and the Starbucks scanner card thing isn’t working,” De Jesus said.
Store Manager Torri Hines-Allen said that the issue was caused by the system they are using.
“The whole campus got a whole new system so it’s working out kinks and stuff now,” Hines- Allen said.
The store also posted a sign saying that due to limited product, it could not accommodate light ice and no ice request in certain refresher drinks, including Strawberry Acai refresher and the Violet Drink among others.
“It is only a temporary technical issue,” said Matthew Palmer, the University’s Director of Media Relations and News.
The Towerlight will update the story when more information becomes available.
Starbucks gift card users recently faced issues as the system went offline, leaving many unable to make purchases. Customers reported errors while trying to reload or redeem their gift cards, causing frustration. Starbucks has yet to provide a full explanation for the outage, but many are seeking alternative payment methods in the meantime. If you’ve experienced problems with your Starbucks gift card, you can share your feedback on consumer review platforms like https://rakuten.pissedconsumer.com/review.html Stay updated with Starbucks’ official channels for information on when the issue will be resolved.
It’s always frustrating when things don’t go as planned, especially when you’re craving your usual coffee fix. Hopefully, the issue at Starbucks gets sorted soon for those who rely on their gift cards. In the meantime, if you’re ever in Singapore and looking for a great spot to unwind with delicious food, Mamma Mia Restaurant is a perfect choice. It’s a fantastic place to share a meal with friends or family, offering a range of mouthwatering Italian dishes. Click here and check out their menu online for the full list of options.